Often when the game does not behave correctly, sending log files can be very helpful in quickly determining the cause of the problem.
Important: Log files are created when you close the game—make sure to close the game first, then send the logs. Note that they will be deleted when you start the game again!
You can upload your log files with your support ticket. You can find them at:
Windows:C:\Users\YOURUSER\AppData\LocalLow\CorvoStudio\Easy Red 2\Player.log Linux:~/.config/unity3d/CorvoStudio/Easy Red 2/Player.log Mac:~/Library/Logs/Corvostudio/Easy Red 2/Player.log
Once you have obtained your log files, please send them to our development team (see the Contacts section).
You can also check the status of log files in-game by opening the console (press F3).
Custom Map and Mission Files
Sometimes, certain bugs might be happening specifically on your custom maps and/or missions. To help figure out what's going on, please send us your Map and/or Mission files.
If your Map and/or Mission is uploaded on the Workshop, just give us the Workshop link. Otherwise the following instructions will help you find the files.
Custom maps: Windows:C:\Users\YOURUSER\AppData\LocalLow\CorvoStudio\Easy Red 2\map_editor\YOURMAPNAME Linux:~/.config/unity3d/CorvoStudio/Easy Red 2/map_editor/YOURMAPNAME Mac:~/Library/Application Support/Corvostudio/Easy Red 2/map_editor/YOURMAPNAME
Custom missions: Windows:C:\Users\YOURUSER\AppData\LocalLow\CorvoStudio\Easy Red 2\mission_editor\YOURMISSIONFOLDER Linux:~/.config/unity3d/CorvoStudio/Easy Red 2/mission_editor/YOURMISSIONFOLDER Mac:~/Library/Application Support/Corvostudio/Easy Red 2/mission_editor/YOURMISSIONFOLDER
Make sure to send the entire folder for your specific map and/or mission, including all of the files inside, possibly as zip file. Once obtained, send them to our development team.
Can't find some folder or file?
Make sure to unhide hidden files and display file type extension in Windows Explorer by choosing: View > Show > File Type Extension and View > Show > Hidden elements.
